Strategic. Systematic. AI-enabled.
Strategic. Systematic. AI-enabled.
We help executive teams turn ambition into measurable performance.
Strategy & Operations Wins
Growth and margin programs across finance, telco, gaming, and manufacturing; service-cost reductions for a digital bank.
Applied Generative AI
Copilot/ChatGPT embedded in knowledge-workflows; training and enablement rated Net Promoter Score 60+.
Trusted Leadership Pedigree
Former Deloitte & CIBC; MBA (Rotman); Executive-in-Residence at TMU; work across corporate, non-profit, and government.
How We Work
Team-led adoption
We work with your leaders and doers in real sessions so change is owned.
Pragmatic AI
We use a variety of approaches from workshops to data analytics and apply AI only where it improves speed/quality, with prompts, playbooks, and guardrails.
Outcomes you can see
We baseline first, instrument metrics, and review progress on a simple cadence.
Second Order is a boutique advisory focused on strategy execution, process improvement, and pragmatic AI for knowledge work. We clarify priorities, streamline how work gets done, and embed Copilot/ChatGPT where they move the metrics. Clients choose us for clear thinking, team-led adoption, and results they can see.
